COVID-19 Updates

COVID-19 Updates

The latest on how COVID-19 impacts your care.

OhioHealth is continuing to put the safety of our patients, associates and providers first when it comes to COVID-19, which may require continuted changes to our visitor policies and healthcare services.

We'll post those changes here, along with the lastest updates on the distribution of the COVID-19 vaccine.

Masks are now optional for most patients, staff and visitors.

The latest on how COVID-19 impacts your care.

OhioHealth is continuing to put the safety of our patients, associates and providers first when it comes to COVID-19.

Masks are optional for most patients, staff and visitors.

Due to decreasing community spread and higher immunity in our communities, OhioHealth ended the masking requirement for asymptomatic individuals in all hospitals, outpatient care centers and physician offices. Masking may still be required for visitors based on specific patient situations, such as when a patient is in isolation. Masks are also recommended for visitors if they are experiencing any respiratory symptoms.

Masks will continue to be made available for those who wish to wear them.

Care availability and service hours

OhioHealth is providing all levels of care, from inpatient surgeries to in-person appointments.

If you need nonurgent care, call your providers office to learn your options. They may recommend an office visit, or one of our virtual care options, like telehealth video visits or a primary care E-Visit. Use our Find a Doctor search tool if you need a provider.

Your experience at our care sites may look a little different. Our fight continues against COVID-19, and every decision we make will put safety first, even at the expense of efficiency or convenience. See our added safety measures.

Patient care information

OhioHealth Physician Group is offering telehealth appointments to patients who do not need to be treated in person.

  • More than 1,000 OhioHealth primary care and specialist physicians in nearly every medical specialty are caring for patients virtually with telehealth appointments.
  • Your physician may decide a telehealth visit is the best approach for your care, based on your needs and medical necessity.

Patient safety information

Our safety measures include:

  • Using hospital-grade personal protective equipment (PPE) that is appropriate for each associate's role.
  • Requiring all associates and providers to wear masks.
  • Providing masks for patients and visitors.
  • Rigorously enforcing hand-washing protocols.
  • Reviewing all clinical and operational processes with a team of certified infection prevention specialists to ensure the highest level of safety.
  • Cleaning our facilities and medical devices with hospital-grade products approved by the United States Environmental Protection Agency (EPA) to kill the coronavirus that causes COVID-19.
  • Developing innovative ways to limit in-person contact, such as moving monitoring equipment out of patients' rooms to preserve PPE, and using phone and video interactions, when appropriate.

Obtaining medical records

You can obtain your health records electronically using one of the methods below.